Verzendbeleid
1. Introduction
At Blackk Bishop we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of items purchased from our UK-based online fashion store.
2. Shipping Destinations
We offer shipping to the following destinations:
- United Kingdom (including Northern Ireland, Scotland, and Wales)
- Selected International destinations
3. Shipping Costs
Shipping costs vary depending on the destination and the size/weight of the package. Below is a breakdown of our standard shipping rates:
UK Shipping:
- Standard Shipping (3-5 business days): £4.95
- Express Shipping (1-2 business days): £6.00
International Shipping:
- Standard International Shipping (3 -17business days): £18.00
- Express International Shipping (2 -11 business days): £20.00
4. Processing Time
Orders are processed and dispatched within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
5. Delivery Time
Delivery times are estimates and commence from the date of shipping, rather than the date of order. While we aim to deliver your order within the specified time frame, occasional delays may occur due to unforeseen circumstances such as customs delays, postal strikes, or extreme weather conditions.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number through our website or the carrier’s website.
7. Shipping Restrictions
We are unable to ship to P.O. Boxes or military addresses. Additionally, some products may be restricted from international shipping due to customs regulations.
8. International Shipping
For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on potential charges.
9. Damaged or Lost Packages
If your package arrives damaged, please contact our Customer Service team immediately with photos of the damage. For lost packages, please contact us if your order has not arrived within the estimated delivery time frame. We will work with the carrier to investigate and resolve the issue.
10. Incorrect Address
Please ensure that your shipping address is correct at the time of order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you need to change your shipping address after placing an order, please contact our Customer Service team as soon as possible.
11. Contact Us
If you have any questions about our shipping policy, please contact our Customer Service team:
- Email: contact@blackkbishop.com
Thank you for shopping with Blackk Bishop We appreciate your business and are dedicated to providing you with a seamless shopping experience.
