Frequently Asked Questions
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure options available at checkout.
You’ll receive an order confirmation email after checkout. If you don’t see it, please check your spam or promotions folder.
Please email contact@blackkbishop.com within 2 hours of placing your order. Once shipped, we can’t make changes.
All orders are processed and shipped from the UK.
Yes — we offer both UK and international shipping options.
UK: Standard (3–5 business days) £4.95; Express (1–2 business days) £6.00.
International: Standard (3–17 business days) £18.00; Express (2–11 business days) £20.00.
Delivery times are estimates and may vary due to customs or postal delays.
Processing is typically 1–2 business days, then delivery based on the option selected. Tracking is emailed once your order is dispatched.
You’ll receive a shipping confirmation email with a tracking number and link.
Return window: 14 days after receiving your item to request a return.
After approval: 14 additional days to send it back.
- Item must be in the same condition as received.
- Unworn or unused, with tags attached.
- In the original packaging.
Process: If your return is accepted, we’ll provide the return address and instructions. Items returned without prior approval will not be accepted.
Questions: contact@blackkbishop.com
Please email contact@blackkbishop.com within 48 hours of delivery with your order number and photos. We’ll arrange a replacement or refund.
Refunds are issued after your return is received and inspected. We’ll notify you by email when processed. Please allow 5–10 business days for the refund to appear with your payment provider.
Occasionally — subscribe to our newsletter or follow us on social for updates.
Email contact@blackkbishop.com. We typically respond within 1–2 business days.
Yes — please email contact@blackkbishop.com with details.
Machine wash on a gentle cycle, air dry, and avoid bleach or harsh chemicals.
